Refunds & Cancellations
After receiving your returned item, refunds will be credited back to your original payment method minus shipping charges and a 10% restocking fee from the subtotal of your order. If you need to cancel your initial order, you must cancel within 24 hours in order to receive a full refund. If you need to cancel after 24 hours of the initial order and before the item has shipped, you will receive a full refund, minus a 5% processing charge.
Manoir reserves the right to withhold the refund or replacement process until we receive the item in our warehouse.
Furniture that is refused because it does not fit through an entryway will treated as a return, where the cost of return shipping and a 10% restocking fee will be applied to the return total. As such, please take care to measure all doorways to ensure your furniture will fit before ordering.