Shipping

MANOIR:NOUN MA·NOIR \MAˈNWÄR\: (FRENCH) A LARGE MANOR HOUSE IN THE COUNTRYSIDE.

 

Currently we ship within the contiguous U.S. states. For customers located in Alaska or Hawaii, kindly contact us for a shipping quote prior to placing an order customerservice@manoirgroup.com.  Unfortunately we are unable to service areas outside of the U.S. at this time. 

How Long Will It Take? Delivery of your items can be expected between 7-14 business days, depending on your location, but this is an estimate and not a guarantee and may vary slightly.  If you require expedited shipping please get in touch via e-mail customerservice@manoirgroup.com.

Standard Size Items – Free Shipping 
For all standard size items that can be sent via parcel (Fed-Ex, UPS etc.), shipping is free and includes a no-signature-required parcel delivery.

Oversize Items – Free Standard or Upgraded White Glove Delivery 
For furniture and other oversize items that cannot be sent via parcel, we offer two choices of shipping:

Free Standard Oversize Shipping: Standard shipping includes a signature-required threshold delivery to the first dry area or garage with no stair carries or debris removal. Our delivery team will contact you to schedule delivery of your purchase.

Upgraded Premium White Glove Shipping: For inside deliveries, we suggest you upgrade to our Premium White Glove service. Our delivery team will place your piece in the room of your choice, unpack your item and remove all debris so you can enjoy it straight away. This option will be available at checkout for an additional cost.

Shipping Costs
All standard shipping is free.  If an oversize piece is in your cart, you will automatically be given an option to upgrade to White Glove during checkout, at which time you will be quoted a price for your delivery area. Standard parcel-size items in the same cart will be shipped free of charge and separately from your larger items. 

If you have any questions regarding shipping, please don’t hesitate to get in touch with us at customerservice@manoirgroup.com or 888-503-7755.

 

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